[ Insurance & Registration ] Open Question : Car insurance claim question?

Last November a woman slammed her car door into my moms car and there's a huge dent and scratch... we traded insurances and we then got a letter saying the insurance can't get ahold of the woman. We contacted her, she contacted them and NOW they sent a letter saying they"can't honor our claim because the wind blew the door into our vehicle." Can they do that? She was the one who unlocked the door. She should have held it... besides you can't pull the trigger and kill someone, then blame it onthe bullet or the gun powder..

Source: http://answers.yahoo.com/question/index?qid=20120619195906AAuIkZz

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